Subject to the terms and conditions of their current mortgage, some existing Mortgage Express customers may move home whilst porting their existing mortgage deal. However, because Mortgage Express no longer offers any additional lending, we are only able to 'port' the existing deal if the new mortgage is for the same value or less.
If your customer requires a larger loan or is seeking to raise additional funds when moving home, then they will need to move their mortgage to another lender as we cannot support them.
Please note - Porting is not available on Buy to Let mortgages.
The porting process
This service is only available to intermediaries that are members of selected networks and clubs. Existing customers can also contact us directly on 08457 248 248.
In order to port a mortgage you should print off and complete the appropriate porting KFI request form and fax it to the Specialist Porting Team on 0845 603 8106.
Our Specialist Porting Team will create a KFI and send it to you and then you can go on to complete a paper application form and return it to us for checking and underwriting in the usual way.
Please note - Your customer must receive a KFI before you submit an application.
Important information
We no longer pay proc fees on new applications for ported mortgages.
For mortgages originated with GMAC-RFC or Kensington Mortgage Company and subsequently transferred to Mortgage Express the process differs. These cases are handled on a direct, non-advised basis. All communications and mortgage documentation will be sent to the customer directly; however you may request copies and obtain updates on application progress, providing the customer has completed the correct Borrowers Authority Form giving us permission to provide these to you. To obtain the correct form, please contact us.
The KFI process detailed on this page should not be used on these cases. Instead, please contact our Customer Services team on 0845 60 44 540 (option 3) who will be happy to talk you through the process.