Mortgage Express is committed to ensure that the FSA's Treating Customers Fairly (TCF) principle is embedded throughout the business and forms an integral part of everything we do.
We do not give advice on TCF but encourage mortgage intermediaries to understand their obligations. For independent information on TCF and how it works, go to www.tcfinfo.co.uk. You'll find checklists, tips and tools as well as the latest updates from the FSA.
Alternatively, download this document for an overview of the information on offer:
TCF Principles
Checklist PDF,416KB